Cancellation and Refund Policies


Attendee Cancellation and Refund Policy
Attendee Registrations cancelled before February 20, 2020 will be given a refund minus a $100 processing fee. No refunds will be given after February 20, 2020. 


Learning Lab Cancellation and Refund Policy
Learning Labs cancelled before November 30, 2019 will receive a refund minus $500 processing fee. No refunds will be given if cancellation is received after November 30, 2019. 


NALMCO Show Cancellation Policy: Should any cause (such as fire, strike or Acts of God, etc.) beyond the control of NALMCO arise prior to the opening date of the Spring Seminar causing its cancellation, it is understood and agreed that NALMCO will attempt to reschedule the event as near the original date and site as possible. If the event is not rescheduled, each prepaid Learning Lab will receive a copy of the Seminar handouts and any other materials that would have been distributed. Fixed Spring Seminar expenses will be paid from the pre-registration funds. Remaining funds will be refunded to pre-registrants. NALMCO is not responsible for any other costs incurred by pre-registrants in connection with the conference.